Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
supportive staff
cleanliness issue
inconsistent service
7.2/10
Very good
Rooms
7.2
Location
8.6
Service
7.6
Dining
6.0
Guest reviews
7.2/10
based on 5 reviews
7.6
7.6/10 based on 176 reviews
Jonny
United Kingdom,
May
2024
7.6/10
Staying at the hotel was a pleasant experience overall. The rooms were clean and with essential amenities, making my stay comfortable. The service was exceptional, especially with the staff arranging a cable to charge my iPhone and being there to welcome us at 3:00 am. The location, right next to the airport with a complimentary airport ride, was convenient for my transit to Ahmedabad. However, the dining options were below average, and the rooms were a bit small.
Rooms
8.0
The rooms were clean and with essential amenities, providing a nice and comfortable stay.
Service
9.0
The service was outstanding, with attentive staff going the extra mile to assist us.
Location
9.0
The location is excellent, very close to the airport with complimentary airport ride service, ideal for passengers in transit.
Dining
5.0
The dining experience was below average, lacking variety and quality in the options.
Facilities
8.0
The facilities, such as the comfortable saloon and transit-friendly services, were beneficial for my stay.
Frank
United Kingdom,
May
2024
7.8/10
I found the hotel to be conveniently close to the airport, offering a complimentary airport ride, which was a huge plus. The rooms were quite spacious and well-lighted, but the strong smell of disinfectant or cleaning fluid was a bit off-putting. The service was excellent, with the staff awaiting us at 3:00 am for our international flight and being very helpful and friendly. The dining experience was good, with a variety of options available. However, the facilities could do with some improvement to enhance the overall experience.
Rooms
7.0
The rooms were quite spacious and well-lighted, but the strong smell of disinfectant or cleaning fluid was noticeable.
Service
9.0
The service was excellent, with the staff being very helpful and friendly, even at odd hours.
Location
9.0
The hotel's proximity to the airport and the complimentary airport ride were incredibly convenient for our trip.
Dining
8.0
The dining experience offered a good variety of options and was satisfying.
Facilities
6.0
The facilities could use some improvement to enhance the overall guest experience.
William
United Kingdom,
February
2024
7.2/10
Staying at this hotel proved to be more satisfying than I expected. The rooms are cozy and comfortable, although a tad on the smaller side. I would definitely recommend staying here for more than just a night. The staff members are incredibly cooperative, patient, and courteous but could improve in providing some small amenities like a charging cable. The hotel's location is near the airport, making it incredibly convenient, especially with the complimentary ride service. However, there was some inconsistency in cleanliness that needs attention. The dining experience was satisfactory with a good variety of options available, while the facilities overall are decent.
Rooms
8.0
The rooms are comfortable, with basic tea/coffee and toiletries facilities.
Service
7.0
The service was really cooperative, patient, and courteous, although they could not arrange a cable to charge my iPhone.
Location
8.0
The location near the airport is perfect for late flights, and the complimentary airport ride is a great bonus, despite some cleanliness issues.
Dining
6.0
The dining experience was average and nothing exceptional.
Facilities
7.0
The facilities are decent, meeting basic needs.
Marcus
United Kingdom,
August
2023
5.6/10
The hotel's location near the airport and ideal for business is a plus, but the cleanliness and service could be improved. The dining experience was a mix of good and disappointing elements.
Rooms
5.0
When requested a quiet room, it was not clean and could be better.
Service
5.0
The service was inconsistent; not prepared to help find a trolley and cleaning was promised but not delivered.
Location
7.0
The hotel's proximity to the airport and business areas is convenient, but the surrounding area lacked variety.
Dining
6.0
The dining experience had some positives with a supportive staff but also disappointments like missing items and cold dishes.
Facilities
6.0
The hotel's facilities were adequate but nothing particularly exceptional.
convenient location
cleanliness issue
Michael
United Kingdom,
August
2023
8.0/10
The hotel was a comfortable and convenient choice for a few hours before heading to the airport. The location was ideal, and it was nice to have basic tea/coffee facilities and toiletries available. However, additional charges for kids' food were a downside.
Rooms
8.0
The rooms outside my room were comfortable, and it was nice to have basic tea/coffee and toiletries facilities available.
Service
9.0
The service of this hotel was sharp and comfortable. The location was ideal for business, and the staff even showed intelligence in interactions.
Location
10.0
The location is excellent, very close to the airport. The complimentary airport ride was a great perk, making it very convenient for airport transfers.
Dining
6.0
The dining experience was average with nothing exceptional. It was a bit disappointing that some items were totally cold.
Facilities
7.0
The facilities were good, although improvements could be made in the dining quality. The hotel provided good value for the money.
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